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PRIVACY POLICY

Introduction

At www.tocwatch.shop, we prioritize your privacy as much as you value precision in timekeeping. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data with the highest standards of security and care. This policy outlines how we collect, use, and protect your information to enhance your shopping experience while safeguarding your rights.

Information We Collect

When you interact with our site, we gather two types of data: automatically collected information (e.g., IP address, device type, browser details, and cookies) and user-provided details (e.g., name, email, shipping address, and payment information during checkout). This data helps us tailor your experience and fulfill orders efficiently.

How We Use Your Data

Your information enables us to process transactions securely, personalize product recommendations (such as Swiss Made or minimalist watches), and provide responsive customer support. We also analyze aggregated data to improve our website performance, marketing strategies, and inventory planning—ensuring we meet the expectations of watch enthusiasts like you.

Cookies and Tracking Technologies

Cookies play a vital role in optimizing your browsing experience. Functional cookies remember your preferences (e.g., language settings), while analytical cookies help us understand how visitors explore our collection—whether you're searching for chronograph watches or leather strap designs. You can manage cookie preferences via your browser settings, though disabling them may limit certain features.

Data Security Measures

We employ industry-standard encryption (SSL/TLS) and access controls to protect your data from unauthorized access. Regular security audits and staff training further ensure that sensitive details, like payment information, remain confidential. While no system is 100% immune to risks, we continuously update our protocols to address emerging threats.

Third-Party Sharing

To deliver seamless services, we collaborate with trusted partners—payment processors (e.g., Stripe, PayPal), logistics providers, and marketing platforms. These entities receive only the necessary data (e.g., shipping address for delivery) under strict confidentiality agreements. We never sell your personal information to third-party advertisers.

User Rights and Contact

You retain full control over your data. Request access, corrections, or deletion of your information at any time by emailing [email protected]. We respond to inquiries within 14 business days and will gladly address concerns about our privacy practices.

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