We are committed to delivering your carefully curated timepieces with the utmost care and efficiency. Every order is processed through a meticulous quality check before being securely packaged to ensure your premium accessories arrive in pristine condition. Our logistics partners specialize in handling delicate items, guaranteeing safe transit from our warehouse to your doorstep.

Orders are typically processed within 1-2 business days after payment confirmation. Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs clearance. Seasonal peaks or unforeseen circumstances may occasionally cause minor delays, which we proactively monitor.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

All shipping costs are calculated at checkout based on your cart total and destination.

Currently, we ship to most countries across North America, Europe, and select Asian markets. Some remote locations or regions with complex import regulations may require special arrangements. During checkout, our system will automatically indicate if we cannot deliver to your area. For specific inquiries about your region, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor progress. Our system updates tracking information in real-time, allowing you to see your package's journey from dispatch to final delivery. For consolidated shipments with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard.

While we strive for flawless deliveries, occasional shipping exceptions may occur. If your tracking shows no movement for 5+ business days or the estimated delivery window has passed, please first check with your local post office. For unresolved cases, contact our support team at [email protected] with your order number. We'll immediately investigate and either reship your items or process a refund if the package cannot be recovered.

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges vary by destination and are determined by local authorities upon package arrival. We cannot predict or reimburse these fees, as they are beyond our control. To avoid surprises, we recommend checking your country's import policies before ordering. All international shipments include proper commercial invoices to facilitate smooth customs clearance.